Assistant Manager, Life Insurance Operations

Genpact is inviting applications for the role of Assistant Manager, Life Insurance Operations. The successful candidate will be responsible for driving continuous improvement, developing strategies, and communicating with team members.

Requirements

• Drive Continuous Improvement
• Develop a strategy for team to reach organization goal
• Communicate clear instructions to team members
• Monitor team members and able to provide mentorship whenever needed
• Manage the flow of day-to-day operations
• Create reports to update the company on the team's progress
• Rapport building with the internal & external stakeholder
• Take care of any issues that arise during shift promptly and professionally, seeking advice from the duty manager where vital
• Ensure that the highest possible levels of customer service are delivered at all times
• Assist the Manager as and when vital to make the business run effectively and efficiently
• Ensure the team serves all products to company and brand specification

Benefits

• Comprehensive compensation and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance