Lead Consultant – Service Now Developer

Join Genpact as a Lead Consultant – Service Now Developer and lead a team of developers, assign tasks, and provide technical guidance. Develop AI solutions, implement ServiceNow platform, and coordinate with clients and team members. Lead training workshops and contribute to ongoing definition of best development and solution practices.

Requirements

• Prior experience in leading client projects as a technical lead
• Certified System Administrator (CSA)
• Mainline Implementor certifications (ITSM) / Implementation experience of ITSM module
• Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades
• Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API’s, Service Portal etc...
• Excellent communication Skills for client facing roles
• Good management, analytic, problem solving & interpersonal skills
• Self-motivated, Positive outlook & result oriented

Benefits

• Competitive salary
• Opportunities for career growth and advancement
• Collaborative and dynamic work environment
• Comprehensive training and development programs
• Recognition and rewards for outstanding performance