Lead Consultant – Service Now Developer

Genpact is seeking a Lead Consultant – Service Now Developer to lead a team of developers and manage technical projects. The role involves developing and customizing ServiceNow solutions, mentoring team members, and providing technical guidance.

Requirements

• Demonstrate prior experience in leading client projects as a technical lead.
• Certified System Administrator (CSA)
• Mainline Implementor certifications (IRM) / Implementation experience of IRM module
• Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades
• Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API’s, Service Portal etc...
• Excellent communication Skills for client facing roles.
• Good management, analytic, problem solving & interpersonal skills
• Self-motivated, Positive outlook & result oriented

Benefits

• Lead AI-first transformation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress