MI Conveyance Solutions Field Service Technicians provide the highest levels of mechanical service to meet the needs of our customers. They cater to the needs of customers to keep their industry in motion.
Requirements
- Performs on-site belt installation, splicing, and preventative maintenance and occasional call outs for emergency repairs.
- Fabricate lightweight and/or heavyweight belts in shop.
- Performs rigging to facilitate the lifting of belt rolls, presses and tooling on and off conveyor systems.
- Performs basic millwright tasks such as torch heating and cutting and removal and installation of conveyor components such as bearing, idlers, pulleys, gearboxes, and motors.
- Serves as customer contact on technical and service-related issues.
- Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations.
- Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion's safety standards.
- Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites.
- Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts.
- Keeps customers informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs.
- Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations.
- Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion's safety standards.
- Provides technical support and training to customers on operational or maintenance aspects of system equipment.
- Communicates technical information to technical and non-technical stakeholders and meets customers daily or as required to ensure high levels of customer satisfaction.
- Performs on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis.
Benefits
- Healthcare coverage
- 401(k)
- Tuition reimbursement
- Vacation
- Sick
- Holiday pay
