MI Conveyance Solutions Field Service Technicians provide the highest levels of mechanical service to meet the needs of our customers. They perform on-site belt installation, splicing, and preventative maintenance and occasional call outs for emergency repairs.
Requirements
- Performs on-site belt installation, splicing, and preventative maintenance and occasional call outs for emergency repairs.
- Fabricate lightweight and/or heavyweight belts in shop.
- Performs rigging to facilitate the lifting of belt rolls, presses and tooling on and off conveyor systems.
- Performs basic millwright tasks such as torch heating and cutting a swell as removal and installation of conveyor components such as bearing, idlers, pulleys, gearboxes, and motors.
- Serves as customer contact on technical and service-related issues.
- Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations.
- Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion’s safety standards.
- Performs other duties as assigned.
- Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites.
- Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts.
- Keeps customers informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs.
- Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations.
- Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion's safety standards.
- Provides technical support and training to customers on operational or maintenance aspects of system equipment.
- Communicates technical information to technical and non-technical stakeholders and meets customers daily or as required to ensure high levels of customer satisfaction.
- Performs other duties as assigned.
- Performs on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis.
- Willingness and ability to drive company vehicles in alignment with Company policy required within one year of start date; DOT preferred. Must be in alignment with company drug free workplace and other required customer regulatory requirements.
Benefits
- Healthcare coverage
- 401(k)
- Tuition reimbursement
- Vacation
- Sick
- Holiday pay
