Kundenberatung Innendienst (m/w/d)

We are seeking a Customer Advice Desk professional to advise customers at checkout and over the phone, sell vehicle accessories and spare parts, and handle claims. You will be responsible for part identification and order processing.

Requirements

• Commercial or technical education, ideally in the automotive industry
• Initial experiences in a corresponding field of activity, experiences in the automotive parts trade are desirable
• Customer-facing skills
• Flexibility, team-oriented, and strong communication skills

Benefits

• 30 days' holiday including holiday pay
• Special leave for major events
• Christmas bonus
• International career opportunities
• Job-related training opportunities
• Flexible working hours
• In-house collective agreement
• Sports offers with HANSEFIT and Wellpass
• Bike leasing
• Employee discounts and corporate benefits
• Tax-effective benefits and company pension scheme