Manager, Field Service

The MI Field Service Manager is a technical leader responsible for planning, managing, reviewing, and executing all aspects of field service operations within a large-scale sales environment.

Requirements

• Lead and manage the full scope of field service operations
• Provide technical guidance and support on conveyance equipment
• Recruit, hire, train, and coach a multidisciplinary team
• Manage and control all operating expenses, inventory, and resources
• Maintain and update daily scheduling boards to optimize resource allocation and service efficiency
• Monitor team performance metrics, troubleshoot operational issues, and implement continuous improvement plans
• Develop and maintain documented succession plans to support seamless leadership continuity
• Foster a positive, driven work culture with strong communication, collaboration, and problem-solving focus
• Provide hands-on support as needed in the field and shop areas

Benefits

• Healthcare coverage
• 401(k)
• Tuition reimbursement
• Vacation
• Sick
• Holiday pay