Motion Automation Intelligence- Customer Service Representative II
Genuine Parts CompanyFlorida, United States
Posted March 19, 2026
Full Time
About the Company
Motion offers an excellent benefits package and conducts business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
Job Description
Under general supervision, the Motion Automation Intelligence- Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
Requirements
- Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
- Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
- Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
- Expedites backorders
- May handle customer returns
- Assists less experienced Customer Service Representatives with addressing customer needs
- Responds to customer inquires regarding products, provides quotes, and handles order entry
Benefits
- Healthcare coverage
- 401(k)
- Tuition reimbursement
- Vacation pay
- Sick pay
- Holiday pay