Service Desk Mitarbeiter (m/w/d)
Genuine Parts CompanyMünster, North Rhine-Westphalia, Germany
Posted March 13, 2026
Full Time
About the Company
Established in 1928, Genuine Parts Company is a leading global service provider of automotive and industrial replacement parts and value-added solutions. Our Automotive Parts Group operates across the U.S., Canada, Mexico, Australasia, France, the U.K., Ireland, Germany, Poland, the Netherlands, Belgium, Spain and Portugal, while our Industrial Parts Group serves customers in the U.S., Canada, Mexico and Australasia. We keep the world moving with a vast network of over 10,700 locations spanning 17 countries supported by more than 63,000 teammates. Learn more at genpt.com.
Job Description
As a Service Desk Employee, you will be the first point of contact for IT support, providing friendly, solution-oriented, and communicative support to colleagues. You will participate in telephone availability, document support requests, and solve tickets independently.
Requirements
- Completed education as a computer scientist for system integration or a comparable qualification
- Experience in IT support, preferably in the 1st level area
- Good German language skills in word and writing
- Good English language skills
Benefits
- 30 days of holiday including holiday pay
- Special leave for major life events
- Christmas bonus
- International career opportunities
- Relevant training opportunities
- Flexible working hours
- In-house collective agreement
- Sport offers
- Job bike leasing
- Employee discounts and corporate benefits
- Pension and occupational pension provision
