Senior Customer Service Representative

Genworth empowers families to navigate the aging journey with confidence by providing guidance, products, and services that meet families' needs. The company values compassion, empathy, and diversity, and invests in local communities through grants and volunteerism.

Requirements

• Strong customer service skills
• 2+ years of experience in a call center environment
• High school diploma or military experience
• Microsoft Office applications skills
• Professional demeanor in all interactions
• Critical thinking, problem-solving, conflict resolution, and collaboration skills

Benefits

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Disability, Life, and Long-Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources
• Caregiver and Mental Health Support Services