Senior Operations Systems Support Technician

As an IT team member, you'll play a crucial role in designing, implementing, and managing technology solutions. Primarily provides Tier 2 level support, break-fix repairs, application software support, and peripheral support. Engage vendors or technical resources for assistance and document issue resolution.

Requirements

• 2+ years' experience with both hands-on and remote Deskside Support experience.
• Strong Customer Skills
• A+ Certification desired

Benefits

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long-Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services