Senior Support Services Technician
IDFusion SoftwareWinnipeg, Manitoba, Canada
Posted February 25, 2026
Full Time
About the Company
IDFusion Software is a boutique digital‑transformation consultancy founded by Métis entrepreneurs, delivering end‑to‑end technology solutions to small‑to‑medium enterprises, multinational corporations, and government agencies. With a dual‑language (English/French) practice and offices in Winnipeg and Chicago, the firm specializes in mobile app development (iOS, Android, BlackBerry), technology integration, digital strategy roadmaps, staff augmentation, and virtual CIO services. Its unique value lies in combining deep technical expertise with a commitment to Indigenous communities, providing culturally‑aware support and celebrating Indigenous traditions. By blending innovation, custom software development, and application management, IDFusion empowers clients worldwide to adopt emerging technologies and drive sustainable growth.
Job Description
ID Fusion is looking to hire a Senior Support Services Technician to join our team. We are a company that focuses on values and believes healthy, productive, and engaged employees drive organizational performance and success. We are looking for a technical expert who is passionate about helping people and has a passion for troubleshooting and resolving IT issues.
Requirements
- Exceptional customer service skills
- At least 5+ years experience in an IT support role as a Tier 2 Technician
- High-level experience with desktop and server operating systems in Small Business environments
Benefits
- Transportation reimbursement
- Travel expenses paid by employer
