
Job description
The Regional Performance Manager is an account management position responsible for providing ongoing support to a defined group of Major Accounts throughout a region. Primary responsibilities include ensuring customer satisfaction, driving revenue growth, and ensuring revenue retention of dealer clients.
Manage store-level client communications and training activities, coordinate with the National Performance Management Team, and ensure effective client utilization of Impel products and services. Achieve retention and growth of revenue through programmatic actions and monitor assigned Dealer platform results.
This role requires consultative sales skills, advanced client service skills, and a positive attitude. The ideal candidate is highly motivated and passionate about working with auto dealers and their management team daily.
Company

Tech, Software & IT Services • Retail
Impel is a leading vertical AI company revolutionizing the automotive retail industry. We provide an Automotive AI Operating System that unifies the customer journey for retailers and OEMs, enabling data-driven decisions and stronger customer connections. Impel’s suite of AI-powered solutions—including Sales AI, Service AI, Chat AI, and Digital Merchandising tools—have processed over 40 billion customer interactions, driving over $9 billion in Sales and Service revenue across 51 countries. We offer a compelling opportunity for professionals seeking to innovate within a rapidly growing, technology-focused sector.
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