Healthcare Customer Service Specialist- BILINGUAL
GetixHealthHouston, Texas, United States
Posted January 15, 2026
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Full Time
About the Company
GetixHealth delivers tailored revenue‑cycle management solutions to hospitals, clinics, university medical centers, and other U.S. healthcare providers. Their portfolio spans the full spectrum of front‑ and back‑office functions, including medical coding and billing, claims processing, insurance eligibility verification, and specialized Medicaid/Medicare services. The firm also manages self‑pay and bad‑debt collections, ensuring a seamless revenue flow for each client. By combining deep industry expertise with flexible, client‑centric service models, GetixHealth distinguishes itself as a trusted partner that optimizes financial performance while maintaining compliance and quality.
Job Description
We're looking for a Bilingual Customer Service Representative to handle high-volume inbound and outbound calls related to billing, payments, medical claims, and coverage. The ideal candidate is bilingual, proactive, professional, and communicative with excellent problem-solving skills and attention to detail.
Requirements
- Bilingual (Spanish)
- High School Diploma or GED
- 1-2 years of customer service experience
- Healthcare, insurance, or medical collections experience
- Basic understanding of medical terminology and the healthcare revenue cycle
Benefits
- Comprehensive Health Coverage
- Life and Disability Insurance
- 401(k) Retirement Savings Plan
- Paid Time Off (PTO)
- Flexibility in Benefits
