Customer Success Manager - France

As a Customer Success Manager, you will own the success of our clients with GetVocal AI, driving adoption, ensuring business value, and expanding use of the platform.

Requirements

• 4+ years experience in a technical Customer Success role or a similar client-facing role
• Excellent communication skills with the ability to simplify complex technical topics
• Customer-First mindset with a natural empathy for users and a drive to solve their problems
• Tech Savvy with a strong interest in AI and ability to explain technical concepts
• Startup Mindset with comfort with ambiguity and ability to build processes from scratch

Benefits

• High ownership and autonomy
• Diverse, international team across Europe
• Exposure to cutting-edge AI, voice, and enterprise deployments
• Fast-paced environment with strong learning curve