We're a high-growth company looking for a Customer Success Manager to help our customers get the most out of our voice AI platform. The ideal candidate will have 3+ years of experience in a customer-facing role in B2B SaaS or a technical services environment, excellent communication skills, and a strong technical curiosity.
Requirements
- 3+ years of experience in a customer-facing role in B2B SaaS or a technical services environment
- Proven ability to manage customer relationships and drive projects involving multiple stakeholders
- Excellent communication skills with the ability to simplify complex concepts for non-technical audiences
- Strong technical curiosity and a genuine interest in how AI agents work and can be improved
- Fluency in English and French, written and verbal
Benefits
- Competitive salary
- Performance-based compensation
- Flexible time off
- Career growth within a fast-growing AI company