Gestionnaire de succès des clients / Customer Success Manager

We're a high-growth company looking for a Customer Success Manager to help our customers get the most out of our voice AI platform. The ideal candidate will have 3+ years of experience in a customer-facing role in B2B SaaS or a technical services environment, excellent communication skills, and a strong technical curiosity.

Requirements

• 3+ years of experience in a customer-facing role in B2B SaaS or a technical services environment
• Proven ability to manage customer relationships and drive projects involving multiple stakeholders
• Excellent communication skills with the ability to simplify complex concepts for non-technical audiences
• Strong technical curiosity and a genuine interest in how AI agents work and can be improved
• Fluency in English and French, written and verbal

Benefits

• Competitive salary
• Performance-based compensation
• Flexible time off
• Career growth within a fast-growing AI company