Junior Support Team Leader
GGS IT ConsultingKrakow, Lesser Poland Voivodeship, Poland
Posted January 15, 2026
Full Time
About the Company
GGS IT Consulting helps organizations eliminate manual processes, streamline workflows, and drive measurable business results through Automation.
Job Description
As a Junior Support Team Leader, you will assist in coordinating the day-to-day activities of a support team working with MS SQL and RPA related technologies.
Requirements
- Strong communication skills and fluency in English (B2+/C1)
- Prior experience in customer support or technical support roles
- Strong communication skills
- Data driven mindset
- Ability to work with KPIs, SLAs, and basic performance data
- Proactive mindset, self-motivated, and collaborative approach
- Open-minded attitude, and willingness to learn leadership and team-management skills
Benefits
- Office-based work during the first 6 months (onboarding period), followed by a hybrid working model
- Opportunities to grow your knowledge within your area of expertise
- Friendly working atmosphere in a professional team
- Employee-oriented working culture
- Sports subscription
- Subsidized English classes
- Small teams
- International projects
- Free coffee
- Free fruits
- Free breakfasts
- Startup atmosphere
- No dress code
