Client Service Manager- Water- Arizona

We are seeking a Client Service Manager- Water to help lead our municipal business in Water and Transportation. As a key member of our team, you will be responsible for building and maintaining strong relationships with municipal clients, developing and implementing client interaction plans, and leading and mentoring a Client Engagement Team to deliver innovative solutions tailored to municipal needs.

Requirements

• Bachelor's or Master's Degree in Engineering, Environmental Science, or similar
• Professional Engineer license preferred
• Minimum 10 years of experience in client service management, or client relationship management preferably with municipal or public sector clients
• Excellent communication, negotiation, and interpersonal skills
• Ability to lead cross-functional teams and influence at senior levels
• Proficiency in CRM tools (Salesforce in particular) and Microsoft Office Suite
• Strategic thinker with a client-centric mindset
• Strong understanding of municipal operations, governance, and procurement
• Ability to navigate complex stakeholder environments and build consensus
• Experience in client engagement and business development, with a track record of building relationships across government, industry, and community stakeholders
• Proven ability to develop and execute market strategies

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance