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Job description
We're recruiting for an IT Support Engineer to provide first-level technical support to end-users, ensuring timely resolution of IT issues and maintaining high customer satisfaction. This is a key role for the success of our business, primarily being the first line of IT Support.
Act as the first point of contact for IT-related queries via phone, email, or ticketing system. Diagnose and resolve basic hardware, software, and network issues.
Investment in your future career with a variety of learning and development opportunities. No dress code - embrace the freedom to bring your whole self to work.
Company
Tech, Software & IT Services
Giacom provides a platform that makes it really simple for technology resellers and MSPs to access everything they need - comms, cloud, IT and billing - from the worlds leading vendors and service providers - to create brilliant technology solutions for UK small businesses.
