IT Support Engineer

Role Overview

Provide desktop engineering support to clients, troubleshoot IT infrastructure, and maintain internal IT systems. Work in a fast-growing office in Singapore with a team of young professionals.

What You Will Do

Troubleshoot critical problems, maintain IT infrastructure, and provide regular support for user desktop applications. Utilize technical and communication skills to resolve onsite trouble tickets and end user support issues.

Why It Might Be a Fit

Proactive, customer-focused, and comfortable dealing with end users directly. Good communication and inter-personal skills, able to describe issues clearly to end users and client management.

Requirements

• Diploma/Degree in Computer Science/Information Technology
• At least 3-4 years of experience in IT helpdesk/ticketing system or technical support role
• Pro-active, customer focused, and comfortable dealing with end users directly
• Good communication and inter-personal skills
• Comfortable working in a team or individually

Benefits

• Standard benefits