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Job description
Deliver onsite and remote support for AstraZeneca personnel, responsible for incident and request resolution, and providing training and coaching to peers and users.
Provide technical assistance, conduct training, and resolve incidents and requests, with a focus on customer service and technical expertise.
Ideal candidate will have strong customer service skills, technical knowledge, and problem-solving abilities, with experience in IT support and service management.
Company
Healthcare
AstraZeneca is a global biopharmaceutical company that focuses on research and development of medicines across cardiovascular, metabolic, oncology, respiratory, and immunology areas. The company invests heavily in science-driven innovation, leveraging cutting‑edge technologies to discover and deliver new therapies that address unmet medical needs. Its portfolio includes blockbuster drugs such as Tagrisso and Imfinzi, and it collaborates with academic and industry partners to accelerate drug development. AstraZeneca’s culture emphasizes sustainability, patient‑centricity, and a commitment to improving health outcomes worldwide.
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