Renewal Sales Representative - Mexico City - Hybrid
GigamonMexico City, Mexico
Posted May 21, 2026
Full Time
About the Company
Gigamon specializes in deep observability solutions that provide actionable network-level intelligence. Their services include network monitoring, security, visibility, and zero trust for hybrid and multi-cloud environments. With a focus on enhancing IT governance, speeding up root-cause analysis, and reducing operational overhead, Gigamon serves over 4,000 customers worldwide, including Fortune 100 enterprises and major mobile network providers.
Job Description
Gigamon, a Great Place to Work, is seeking a Renewal Sales Representative to develop strategies for successful customer renewals and maximize customer retention.
Requirements
- Monitors expiring support and subscription contracts
- Contacts partners and end users before expiration
- Provides accurate quotes to continue support
- Leads negotiations for renewals
- Collaborates with Account Teams to develop renewals strategy
- Tracks and maintains customer data and renewal information
- Accurately forecasts assigned renewal pipeline
- Improves renewal operations and procedures
- Engages internal teams to ensure satisfaction remains high
Benefits
- Health insurance
- Retirement plan
- 401(k) matching
