CRM & Retention Strategist

We are looking for a highly motivated and results-driven CRM & Retention Strategist to join our team. As a CRM & Retention Strategist, you will hold a central strategic position, supporting our clients in achieving sustainable and scalable growth. Your primary mission is to generate consistent, predictable revenue through retention-led initiatives—leveraging data-driven insights to build accurate forecasts, inform strategic decisions, and maintain reliable performance.

Requirements

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.
• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
• A minimum of 2 years of hands-on experience using Klaviyo, including building campaigns, flows, segmentation strategies, and performance optimization.

Benefits

• Competitive salary range (first 30 days: $1.5K, 31-60 days: $3K, 61-90 days: $4-5K + performance bonuses)
• Opportunity for rapid career progression
• Mentorship and feedback throughout development and promotion
• Fully remote work with autonomy and flexibility
• Clear expectations, regular feedback sessions, and measurable quality benchmarks