Account Manager

Manage and develop an assigned customer portfolio, achieve sales targets, and deliver value through digital solutions. Build and maintain strong relationships with customers and ensure customer engagement.

Requirements

• Manage and develop an assigned customer portfolio
• Visit the accounts in line with the agreed activity plans and Global Blue’s strategy
• Improve accounts knowledge and expertise with our services
• Maximize Tax Free Shopping performance
• Identify new business opportunities
• Diligently implement the group strategies and sales tools
• Analyze business statistics and define action plans
• Support refund agent–related processes
• Accurately use the CRM to plan, record and report account specific activity
• Deliver the turnover and any other assigned sales targets
• Promote and sell additional Shift4 group products

Benefits

• A culture of trust, collaboration, and autonomy
• Career growth through internal mobility and a multicultural environment
• Work-life balance supported by our Agile Working Model
• A strong commitment to sustainability and positive community impact
• Annual salary range 20 000 EUR – 24 000 EUR