Technical Account Manager (m/w/d)
Global BlueDusseldorf, North Rhine-Westphalia, Germany
Posted March 18, 2026
Full Time
About the Company
Global Blue is a fast-growing, international company that values client satisfaction, collaboration, innovation, and shared success.
Job Description
Manage the full technical relationship with local merchants, guiding them through the entire lifecycle of Issuing Solutions integration projects.
Requirements
- University degree in an IT-related field
- 5+ years of experience managing multinational projects involving external stakeholders
- Hands-on experience in customer consulting or technical account/service management
- Solid understanding of POS-related technologies, transactional systems, and EFT payment standards
- Familiarity with project management methodologies, processes, and tools
- Strong communication and relationship-building skills
- Self-driven, organized, and able to work effectively in virtual/distributed teams
- Fluency in English
- Working knowledge of POS retail systems or the credit card industry (preferred)
- Comfortable diving into technical details when needed
Benefits
- Employee referral program
- Team-building activities and events
- Annual Christmas Party
