Help Desk Support Technician

Global Data Systems, a successful growing technology/telecommunications company, is seeking helpdesk support personnel with good communication skills and experience in network troubleshooting in the Lafayette area.

Requirements

• Provide superior customer service and basic level technical contributions to internal and external incidents.
• Demonstrate and maintain basic knowledge and certification across at least one technology.
• Work independently, as well as, with other engineers and support vendors to diagnose problems and bring about successful resolution within designated Service Level Agreements (SLA's).
• CCNA and/or equivalent experience; MS Exchange experience is a plus.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k