Guest Service Supervisor

Guest Service Supervisor responsible for supervising staff, organizing work processes, and ensuring a positive shopping experience for guests. The role involves coaching employees, adhering to safety and security policies, and operating the point of sale. Additional responsibilities include addressing guest inquiries and complaints, checking in vendors, and maintaining store housekeeping functions.

Requirements

• Supervise employees
• Coaching employees by giving constructive feedback
• Greet guests and provide an enjoyable shopping experience
• Adhere to safety, security, quality and store operations policies
• Operate the point of sale
• Maintain proper cash levels
• Ensure store housekeeping functions are completed
• Ensure 24/7 execution of guest service programs
• Address inquiries and complaints from guests
• Check in external and internal vendors
• Additional responsibilities as outlined in the job description

Benefits

• Competitive salary
• Opportunities for growth
• Health & Wellness benefits
• 401k plan with match component
• Tuition reimbursement