Guest Service Supervisor

Guest Service Supervisor responsible for supervising staff, organizing work processes, and providing an enjoyable shopping experience for guests. Responsibilities include coaching employees, adhering to safety and security policies, operating point of sale, and addressing guest inquiries and complaints.

Requirements

• Supervise employees and ensure they are performing all job duties
• Coach employees with constructive feedback to improve performance
• Greet guests and provide an enjoyable shopping experience
• Adhere to safety and security policies
• Operate point of sale and maintain proper cash levels
• Ensure store housekeeping functions are completed
• Execute guest service programs and processes
• Replenish products to ensure in-stock conditions
• Address guest inquiries and complaints
• Check in external and internal vendors

Benefits

• Competitive salary
• Opportunities for growth and development
• Health & Wellness benefits (Medical, Dental, Vision, Life Insurance)
• 401k with match component
• Tuition reimbursement after 6 months of service