Guest Service Supervisor

The Guest Service Supervisor is responsible for supervising staff and organizing work processes to accomplish store objectives. They greet guests, provide an enjoyable shopping experience, and adhere to established policies and procedures. They also manage cash processes, ensure in-stock conditions, and address guest inquiries and complaints.

Requirements

• Supervise employees and ensure they are performing all job duties
• Coach employees with constructive feedback to improve performance
• Greet guests and provide an enjoyable shopping experience
• Adhere to safety, security, quality, and store operations policies
• Operate the point of sale and maintain proper cash levels
• Ensure store housekeeping functions are completed
• Execute all guest service programs and processes
• Manage cash processes and ensure in-stock conditions
• Address guest inquiries and complaints

Benefits

• Competitive salary
• Opportunities for growth
• Health & Wellness benefits (Medical, Dental, Vision, and Life Insurance)
• 401k with match component
• Tuition reimbursement after 6 months of service