Guest Service Supervisor

Our Guest Service Supervisor is responsible for supervising staff, organizing work processes, and providing an enjoyable shopping experience for guests. They must adhere to safety, security, quality, and store operations policies, and ensure all cash processes and store housekeeping functions are completed.

Requirements

• Supervise employees and ensure they are performing all job duties
• Coaching employees with constructive feedback
• Greet guests and provide a positive shopping experience
• Adhere to established safety, security, quality, and store operations policies
• Operate the point of sale and maintain proper cash levels
• Ensure store housekeeping functions are completed
• Ensure execution of all guest service programs and processes
• Address inquiries and complaints from guests
• Check in external and internal vendors
• Available to work flexible hours including days, nights, weekends, and holidays
• High School Diploma or equivalent required

Benefits

• Competitive salaries
• Opportunities for growth
• Health & Wellness package including medical, dental, vision, and life insurance
• 401k with match component
• Tuition reimbursement after 6 months of service