Lead UX Designer

Global Relay is seeking a Lead UX Designer to drive the design of AI-powered experiences across its Archiving platform. The successful candidate will lead through expertise, execution, and ownership, not only by directing others.

Requirements

• 10+ years of UX or interaction design experience, with several years operating at a senior or lead level
• Comfortable working on complex, ambiguous projects, an excellent presenter, who can quickly grasp new concepts, and is capable of working autonomously with minimal support
• Expert in end-to-end design, from insight gathering to high-fidelity solutions and usability validation
• Proven experience with complex enterprise or B2B products, especially involving multi-step workflows and data-heavy environments
• Skilled at leading cross-functional work through influence, clarity, and strong communication
• Comfortable designing for AI, including user control, uncertainty, and human–AI collaboration
• Exceptional communicator, able to articulate design decisions and align stakeholders
• Hands-on by default—you lead through execution, not delegation
• Degree in HCI, Psychology, UX design related field, or equivalent practical experience

Benefits

• Paid sick days
• Maternity/parental enhancement program
• Bonus
• RRSP contribution matching program
• Comprehensive extended health benefits program
• Virtual healthcare
• Wellness allowance
• Annual allotted vacation days