Customer Service Agent Bilingual (Work From Home or On-site)
Global Talent Alliance, CanadaFredericton, New Brunswick, Canada • Prince Edward Island, Canada • Quebec, Quebec, Canada
Posted December 12, 2025
Full Time
About the Company
Global Talent Alliance Canada (G‑TAC) partners with Canadian employers and job seekers to accelerate professional growth through a nationwide talent acquisition platform. The firm supplies talent sourcing, pipeline building, and recruitment services while delivering specialized training programs—accounting, cyber‑security, workplace culture, and communication skills—targeted at underrepresented and immigrant talent. G‑TAC’s dynamic, diverse talent pool and cost‑efficient solutions help companies enhance their competitive edge and employer brand. For candidates, G‑TAC offers career coaching, virtual job fairs, and placement support, positioning itself as a comprehensive career success advocate across Canada.
Job Description
We are looking for bilingual (English & French) customer service agents who enjoy challenges and love helping customers over the phone. We offer flexible schedules, full-time paid training, and a dynamic work environment.
Requirements
- Excellent oral and written communication skills in English and French
- Customer focused, positive attitude, empathy and good listening skills
- Ability to work in a computer environment
- Ability to multi-task
- Punctuality and respect for work schedules
- Good time management
- Organized and autonomous
Benefits
- Competitive salary plus stability of employment
- Employee discounts with IO Solutions partners
- Various incentives, activities and events
- Dynamic and challenging work environment
