Application Support Analyst - Reading

We are Global, a leading media organisation, and we are looking for a Junior Application Support Analyst to support day-to-day operations across systems such as CRM, Planning and Fulfilment, with some exposure to Broadcasting systems.

Requirements

• Some experience in an IT support role, service desk, or similar technical environment (including internships or placements)
• Exposure to working within a ticketing system
• Strong communication skills and a friendly, helpful approach
• Willingness to learn and develop technical knowledge
• Ability to follow documented procedures and troubleshoot methodically