Junior Application Support Analyst
GlobalEngland, United Kingdom
Posted May 20, 2026
Full Time
About the Company
We think big, work hard, and never stand still. We're the proud home of media and entertainment, driven by our talented and passionate people.
Job Description
We're looking for a highly skilled Junior Application Support Analyst to support day-to-day operations across systems such as CRM, Planning and Fulfilment, with some exposure to Broadcasting systems.
Requirements
- Some experience in an IT support role, service desk, or similar technical environment (including internships or placements)
- Exposure to working within a ticketing system
- Basic understanding of SQL and databases
- Awareness of APIs or testing tools such as Postman
- Familiarity with ITIL concepts (Incident, Change, Problem Management)
- Experience creating clear bug tickets with steps to reproduce
- Flexible shift availability required, covering 8:00 am–8:00 pm, plus out-of-hours on-call support