Service Assurance Manager
Globe GroupMakati, Philippines
Posted July 25, 2025
Full Time
About the Company
Globe is an equal opportunity employer that promotes diversity, equity, and inclusion.
Job Description
Service Assurance Manager responsible for end-to-end service assurance of Mobile Data Services, including service quality management, incident management, and problem management.
Requirements
- Business interface for service management
- SPOC for Enterprise Business, Consumer Mobile Business, ProdMan and OSMCE teams
- Regular updates to Business on service performance and customer experience
- Service quality management
- Incident management
- Problem management
Benefits
- Equal Opportunity Employer
