Strategy & Operations Manager, Customer Success

As a Strategy & Operations Manager, Customer Success, you will support and drive our strategic shift towards serving larger customers and expanding into new verticals within the beauty and wellness industry.

Requirements

• 6+ years of relevant experience in operations, strategy, business analysis, or strategic finance
• Strong skills in synthesizing data and translating insights into clear, actionable customer strategies
• A resourceful and scrappy operator excited to contribute to scaling new customer segments from the ground up

Benefits

• Flexible PTO
• Competitive health & dental insurance options
• Fertility and adoption benefits via Carrot
• Generous, fully-paid parental leave policy
• 401k benefit
• Professional Development
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office support