Associate Store Director, DC

We are a people-powered ecosystem, brought to life by engaging online and offline experiences. As an Assistant Store Director, it’s your job to lead, inspire, and develop a best-in-class team to create inspiring and exceptional customer experiences, and help set the tone for the store team as they help customers discover and deepen their connection with Glossier throughout their visit and beyond.

Requirements

• Drive a culture anchored in our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy.
• Deeply understand, model, and coach Glossier’s mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning.
• Develop and empower the store’s team by providing effective and frequent coaching, feedback, recognition and encouragement.
• Model and coach Glossier’s customer experience principles, ensuring consistently memorable and inspiring customer experiences.
• Analyze business results, in partnership with the Store Director, to identify strategies to improve overall store operations and drive results.
• Create effective and strategic team schedules to support the customer experience and meet payroll targets.
• Develop operational knowledge and ultimate mastery of the assigned Division of Responsibility (DOR).

Benefits

• Paid Time Off
• Health Insurance
• Retirement Plan
• 401k Matching
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance