Supervisor - Card Investigations

The Supervisor - Card Investigations will direct and manage the Card Investigations team responsible for preventing, responding, and detecting fraudulent activity on the credit union’s card and Zelle dispute portfolio.

Requirements

• 5 years of financial institution experience
• 3 years processing or investigating multiple types of fraud
• 2 years of Real Time Payments or Credit/Debit card fraud claims and disputes
• Previous Supervisory/Management experience preferred
• High school degree or equivalent work experience
• Associates degree in Criminal Justice, Business, or comparable discipline preferred

Benefits

• 401k Matching
• Generous Paid Time Off