The Supervisor - Card Investigations will direct and manage the Card Investigations team responsible for preventing, responding, and detecting fraudulent activity on the credit union’s card and Zelle dispute portfolio.
Requirements
- 5 years of financial institution experience
- 3 years processing or investigating multiple types of fraud
- 2 years of Real Time Payments or Credit/Debit card fraud claims and disputes
- Previous Supervisory/Management experience preferred
- High school degree or equivalent work experience
- Associates degree in Criminal Justice, Business, or comparable discipline preferred
Benefits
- 401k Matching
- Generous Paid Time Off