The Office Assistant will provide general administrative support to members of the Regional Center Services Social Work unit to ensure overall efficiency in the operations of the Department.
Requirements
- Coordinate activities for processing, copying, routing copies to records, and distribution of reports and forms via mail or email
- Retrieve files, prepare documents to accompany files and word-processing of document information
- Sort, copy, prepare, assemble, and file reports and forms for unit
- Prepare and distribute correspondence, including certified mail, while adhering to statutory timelines
- Manage Officer of the Day (OD) schedule and rotation
- Maintain unit staff directory and staff lists
- File memos from unit manager
- Prepare case assignments memos
- Participate in staff /internal meetings and tasks forces as assigned
- Support to new or temporary administrative staff
- Manage Purchase of Service (POS) and Individual Program Plan (IPP) Processing
- Review POS requests and IPP documents for accuracy and thoroughness
- Coordinate corrections to POS requests and IPPs when needed
- Assist with sorting or updating POS reports or monitoring reports for special projects
- Review file for GGRC vendors or individuals supported by GGRC to ensure accuracy of POS and IPP
- Front Desk Coverage
- Route all incoming and outgoing calls to appropriate staff or department
- Provide basic information regarding the GGRC San Francisco County Office
- Route messages from general voice mail box to appropriate staff or department
- Greet individuals/families supported by GGRC and other visitors in a professional and courteous manner and informs staff of visitor arrivals
- Ensure lobby and front desk are neat and professional in appearance
- Participate in special projects, and assist with additional duties or tasks, as assigned
- Maintain all client information as confidential in compliance with the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Lanterman Act
Benefits
- Medical and Dental benefits with a generous employer contribution
- Additional employer paid Life, Disability and Vision coverage
- 10% employer contribution to a 403(b) retirement account
- 13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education
