Manager, Servicing Enablement

GoodLeap is a technology company delivering financing and software products for sustainable solutions. The Manager, Servicing Enablement, oversees the day-to-day operational performance of third-party sub-servicers in mortgage and HELOC servicing operations.

Requirements

• Minimum of 5–8+ years of experience in mortgage and/or HELOC servicing operations
• Direct experience working for or alongside mortgage/HELOC servicers in a regulated financial services environment
• Strong understanding of mortgage servicing lifecycle
• Familiarity with applicable regulatory frameworks
• Experience managing servicing-related product changes or operational enhancements
• Strong analytical, reconciliation, and risk management skills
• Technical aptitude with ability to review system logic and servicing calculations
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Demonstrated leadership abilities
• Ability to adapt to changing priorities and work under pressure

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance