Student Retention and Engagement Specialist
GOODWILL INDUSTRIES OF MIDDLE GAMacon, Georgia, United States
Posted December 3, 2025
Full Time
About the Company
Goodwill Industries of Middle Georgia & the CSRA is a non‑profit dedicated to empowering individuals to discover and develop their God‑given gifts through education, work, and career development services. The organization offers a comprehensive suite of employment support—including job‑search readiness, resume development, staffing, and a specialized Ability‑One program for people with disabilities—while also operating 14 retail outlets, automotive services, and hospitality training programs that generate meaningful work for the community. Since its founding in 1975, the agency has expanded from a 60‑person operation to a 700‑employee workforce, placing over 6,800 people in jobs in the last five years. Goodwill’s distinctive approach emphasizes “a chance to work” rather than charity, creating sustainable opportunities and fostering a culture of empowerment and community impact.
Job Description
The Student Retention and Engagement Specialist is responsible for supporting Helms College students by developing and implementing programs to promote student engagement, academic success, and retention. The specialist serves as a mentor and key liaison between academic departments, faculty, and students, providing individualized guidance and support.
Requirements
- Bachelor's degree in education, counseling, human resources, or related field
- Minimum of 1 year experience in coaching, advising, or counseling
- General administrative skills
- Computer literacy and proficiency in MS Office Suite
- Excellent verbal and written communications and collaboration skills
- Strong people skills
