Program Manager

Goodwill Industries of New Mexico seeks a Program Manager to lead the Next Steps Program, supporting justice-involved individuals returning to the community and workforce. As Program Manager, you’ll oversee program operations, guide staff, build community partnerships, and ensure high-quality services.

Requirements

• Adherence to attendance and punctuality policies
• Excellent customer service skills
• Developing a strategic plan for all program functions
• Establishing, implementing, and communicating goals, objectives, policies, and procedures
• Achieving financial objectives
• Administering and managing program databases
• Ensuring confidentiality and data accuracy
• Coordinating participant services with other agencies and employers
• Representing Goodwill at community events
• Developing partnerships for services and referrals
• Preparing and presenting reports on program status and activities
• Maintaining professional and technical knowledge

Benefits

• Competitive pay
• Health insurance
• Retirement program
• Work-life balance
• Other benefits