The CUSTOMER SERVICE ASSOCIATE TRAINEE FULL TIME position is responsible for providing exceptional customer service, processing register transactions, and maintaining a clean and organized store environment.
Requirements
- Follow all Goodwill policies and safety procedures
- Successfully process register transactions, handle money, count down a drawer, and ask every customer for a Round-Up donation
- Engage customers successfully using the following steps: greet every customer, focus on your customer, maintain a clean, neat, and organized store, etc.
- Will receive cross-training as Donation-Utility Associate and Barcoder to promote individual employee growth and maintain company productivity
- Train to complete opening and closing procedures as necessary
- Must stock and maintain sales floor with newly processed merchandise
- Maintain a clean, organized sales floor by recovering standards through sizing of merchandise and organization of wares and furniture
- Establish or identify prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site manager or supervisor
- Ability to utilize systems, including phones and paging systems and make regularly scheduled announcements
- Maintains interior and exterior of store in a neat, clean, and orderly manner (includes vacuuming, dusting, cleaning bathrooms, mopping floors, washing windows, etc.)
- Must maintain a clean and neat personal appearance at all times. Must wear company issued uniform
Benefits
- Medical
- Prescription
- Dental
- Vision
- Life
- Accidental Death & Dismemberment
- Short-Term Disability
- Long-Term Disability
- PTO/Holidays
- Discounts
- Credit Union
- Voluntary Benefits
- Mylo