Customer Service Manager
Goodwill of Central and Northern ArizonaFrederick, Maryland, United States
Posted March 12, 2026
Full Time
About the Company
Goodwill of Monocacy Valley is an equal opportunity employer that provides career development, training, and education services to help individuals build a better life.
Job Description
The Customer Service Manager is responsible for overseeing the sales floor, leading the team, and driving business results. Key responsibilities include building, leading, and retaining motivated teams, executing retail operations plans, and providing excellent customer service.
Requirements
- Retail Management experience
- Customer Service experience
- High School Diploma or equivalent
- Proficient in Microsoft Office Suite
Benefits
- Medical Plans
- Dental Plans
- Vision Plan
- 401K
- Employer Paid Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off
- Paid Holidays