Retail Store Manager

Drives retail business operations at a Retail Store location to help fund the Goodwill mission. Responsible for entire store production, people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.

Requirements

• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals
• Coordinates with Retail District Manager to develop and implement strategic plans
• Ensures payroll costs and operating costs are managed to budget
• Ensures Team Members deliver excellent customer service
• Ensures store locations are clean and well-kept
• Partners with community businesses and organizations to promote Goodwill mission
• Maintains regular and consistent in-person attendance
• Serves as a Goodwill ambassador to the community
• Transfers to different stores at any given moment due to business needs
• Covers shifts at different stores at any moment due to business needs
• Ensures that all Team Members are well-trained and fulfill their duties and responsibilities
• Ensures that Donation Attendants demonstrate excellent customer service in receiving donations
• Ensures that Production Team processes, prices, and displays product per company standards
• Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership
• Ensures that Team Members are operating per company standards and procedures
• Builds a high-performing team
• Responsible for performance management, staffing, compensation, and development of Team Members
• Plays critical role in driving company culture change efforts and change management processes

Benefits

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• Sick and Vacation
• Paid Holidays