Service Desk Technician
Goodwill of Central and Northern ArizonaPhoenix, Arizona, United States
Posted May 28, 2026
46000 - 46000 USD
Full Time
About the Company
Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families.
Job Description
Performs a variety of duties as a Service Desk Technician, including computer problem analysis, customer service, and hardware/software troubleshooting. Must have strong technical skills and excellent communication skills. Must also have a strong understanding of Goodwill's core values and be able to work effectively in a team environment.
Requirements
- Associate's degree in IT field or related work experience
- Minimum 6 months experience supporting PC software and hardware
- A+ Certification or willingness to obtain
- ITIL v4 Foundations certification or willingness to obtain
Benefits
- 5 Medical Plans
- Employer Funded Health Reimbursement Account
- 3 Dental Plans
- Vision Plan
- 401K
- Employer Paid Life Insurance
- Employee Assistance Program
- Paid Time Off
- Sick and Vacation
- Paid Holidays
