Team Lead Retail- FT Lakewood

Goodwill Industries of North Florida is seeking a Team Lead for our retail stores. The Retail Team Lead is responsible for assisting the Store Manager and Assistant Store Manager in the store's daily operation and achievement of sales results.

Requirements

• Assists the Assistant and Store Manager with managing the processing of donated materials in a timely manner following the production system.
• Ensures compliance with all store policy and procedures as outlined in the Store Manual, the Employee Handbook, and the Worker’s Compensation manual.
• Ensures proper accounting for all store revenue.
• Ensures good customer/donor relations by maintaining high standards of customer service as outlined by the customer service manual.
• Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer
• Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks.
• Reports known or suspected security and/or theft problems to the Store Manager or other members of management.
• Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards.
• Will bring all policy violations are employee relations issues to the attention of the Assistant Manager and/or Store Manager to handle.