Team Lead Retail- FT Southside

Goodwill Industries of North Florida is seeking a Team Lead for our retail stores. The Retail Team Lead is responsible for assisting the Store Manager and Assistant Store Manager in the store's daily operation and achievement of sales results.

Requirements

• Assists the Assistant and Store Manager with managing the processing of donated materials in a timely manner following the production system.
• Assists the management team with obtaining and maintaining the store revenue goals and budgeted expenses.
• Ensures compliance with all store policy and procedures as outlined in the Store Manual, the Employee Handbook, and the Worker’s Compensation manual.
• Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer
• Assists customers with shopping needs.
• Must be able to interact professionally with others in a fast-paced retail environment
• Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing.
• Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed.
• Greets donors and receives merchandise, providing donor with an itemized receipt, if desired.
• Reports known or suspected security and/or theft problems to the Store Manager or other members of management.
• Processes donated goods as outlined according to standard operation procedures.
• Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards.
• Must be able to handle customer or donor complaints in the absence of the Assistant or Store Manager