Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth.
Requirements
- Act as the General Manager of a site overseeing all aspects of store operations and personnel management.
- Fosters cohesion among team members and cultivates a positive organizational culture.
- Responsible for handling escalated customer service matters.
- Assumes fiscal responsibility for managing operational costs, including labor and supplies, within the assigned store.
- Supervises payroll operations and monitors profit and loss margins to ensure financial objectives are met within the designated store.
- Manages the end-to-end process encompassing selection, hiring, training, onboarding, progressive discipline, and coaching of retail store associates.
- Upholds accountability for fostering the growth and professional development of Assistant Store Managers, guiding their progression to higher-level positions within the organization.
- Ensures timely resolution of all inquiries and assistance requests from leaders and support staff, consistently responding within a 24 to 48-hour timeframe.
- Commences store operations by opening the premises, conducting cash counts, and preparing the establishment for customer engagement during regular business hours.
- Ensures sufficient staffing levels for the day's operations, promptly arranging for replacements if necessary to maintain optimal coverage and ensure seamless store functioning.
- Concludes store operations by overseeing the closing procedures, including conducting cash counts and securely depositing funds into the designated safe.
- Generates end-of-day sales reports to facilitate financial reconciliation.
- Ensures the building is securely locked at night and activates the alarm system to safeguard the premises.
- Works with Regional Director to develop comprehensive operational loss prevention initiatives to mitigate shrinkage risks.
Benefits
- Paid Time Off
- Money Purchase Pension Plan
- 403(b) Retirement Savings Plan
- Employee Assistance Program
- Free Telehealth
- Employee Referral Program
- Quarterly Incentive Programs (for all retail positions)
- Corporate Discount Programs
- Medical Insurance
- Prescription Coverage
- Dental and Vision Coverage
- Flex Spending Accounts (Medical and Dependent Care)
- Short & Long-Term Disability
- Life Insurance
- Tuition Reimbursement
