Specialist, Account Management - GrabFood
GrabHÃ Ná»™i, Vietnam
Posted March 16, 2026
Full Time
About the Company
Grab is Southeast Asia's leading superapp that delivers a range of services including food delivery, finance, and transportation.
Job Description
The Specialist, Account Management - GrabFood is responsible for managing and establishing communication with SMB restaurant partners to promote their performance on the GrabFood platform. The role involves analyzing account performance data, developing strategies to increase order volume, and presenting monthly and quarterly performance reports to both teams and restaurant partners.
Requirements
- Bachelor's degree in Business Administration, Commercial, or related field in Account Management
- Minimum of 1 year of experience in account management or a related role in the food delivery or e-commerce industry
- Experience establishing communication and engagement with prospects
- Experience digging into prospects' pain points and validating the issues they're facing at all levels
- Demonstrated project management skills
- Experience balancing multiple sales opportunities simultaneously
- Knowledge of food delivery industry trends and best practices
- Understanding of local food culture and preferences in Ho Chi Minh, Vietnam
- Fluency in Vietnamese and English, both written and spoken
Benefits
- Term Life Insurance
- Comprehensive Medical Insurance
- GrabFlex
- Parental and Birthday leave
- Love-all-Serve-all (LASA) volunteering leave
- Grabber Assistance Programme
- FlexWork arrangements such as differentiated hours